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A$49 is charged at checkout. Your included month starts after successful activation, not while you wait for number verification or setup.

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Switch off Torq forwarding when you cancel

On the phone your customers call, the standard code to remove conditional forwarding is ##004#. Dial it and wait for confirmation. Carrier and plan support varies; ask your carrier if it fails. Then restore your carrier voicemail and test an unanswered call from another phone. Removing forwarding does not automatically restore voicemail.