Give missed callers a next step.

When you can't pick up, Lead Recovery can text the caller from a separate Torq number and alert you so you can follow up.

  • Missed call
  • Text response
  • Owner alert
  • Follow up

A$49 today, including your first month from successful activation. Then A$22/month, starting one Sydney calendar month after activation. GST is not charged. Keep your existing number. Cancel before activation for a full A$49 refund, or within 30 days after Patrick notifies you that your number is approved and provisioned and your guarantee clock has started.

Harbour PlumbingSeparate Torq SMS number
  1. Missed call to the business10:42 AM, existing business number
  2. Automatic text to the caller

    Hi, it’s Harbour Plumbing. Sorry we missed your call. What can we help with? Reply STOP to opt out.

    10:42 AM
  3. Caller replies

    Hot water system’s leaking in the laundry. Any chance someone can come Thursday morning?

    10:44 AM
  4. You get an alertWith their reply. Call back when you’re free.
  5. After the owner calls backJob booked for Thursday, 9 AM.11:08 AM, owner confirmed
Example conversation. Harbour Plumbing is made up.

Set up once. Runs on the phone you already have.

No app for you or your customers to install.

  1. Forward missed calls

    Dial one code on your phone. Calls you don't answer go to your Torq number. Your number stays the same.

  2. Send a configured text

    The caller gets a text from a separate Torq number with your business name, and you receive an alert.

  3. Follow up

    Call the customer back when you're free. They may also reply to the Torq text; we check the reply setup before activation.

Simple pricing.

A$49 upfront

Then A$22/month after your first month from successful activation

Prices in AUD, no GST. You'll receive an invoice for every payment.

  • First month starts after successful activation
  • Your own Torq mobile number, subject to identity checks and approval
  • Keep your existing number and phone
  • Write and change your own message
  • An alert on your phone when a missed call is forwarded
  • Month to month, cancel any time
  • Cancel before activation for a full A$49 refund, or within 30 days after Patrick notifies you that your number is approved and provisioned and your guarantee clock has started.

Straight answers.

Anything else? Email hello@torqagency.com.au.

Do I need to change my number?

No. You keep your number and your phone. You dial a short call-forwarding code once, so calls you don't answer go to your Torq number. You can switch it off any time by dialling another code.

Who does the text come from?

From your own Torq mobile number, with your business name at the start of the message. Replies come back through Torq to your phone, so you can call them straight back.

What happens to my voicemail?

Forwarding missed calls replaces your carrier voicemail for those calls. Callers hear a short message saying you'll text them. We test the forwarding and text during setup.

Does it work with any phone?

Your plan must support conditional call forwarding. Support varies by carrier and plan, including resellers. Forwarded calls may incur carrier charges and replace voicemail. Business phone systems and 1300 numbers need a separate compatibility check before payment.

What about spam rules?

The configured text identifies your business and includes "Reply STOP to opt out". Anyone who replies STOP isn't texted again. Texts are intended for people who have just called you.

Can I change the message?

Yes. You write the text your callers get, and you can change it whenever you like.

What happens after payment?

We help you complete Telnyx end-user identity and number-registration checks, including proof of address. Approval can take several days. Then we help set up forwarding and test the caller text and your alert. Your included service month starts after successful activation.

What if it's not for me?

Cancel before activation for a full A$49 refund, or within 30 days after Patrick notifies you that your number is approved and provisioned and your guarantee clock has started. You can cancel any time; after the guarantee, manage your subscription through billing.

Rather talk first?

Start online, or leave your details if you need help checking your phone setup. Number verification and forwarding must be completed before activation.

Get started · A$49 upfront