You miss the call
You're driving, on a job, with a customer, or simply cannot answer.
When you miss a call or can't get to a new enquiry, Torq starts the conversation, captures what they need, and keeps the opportunity warm until you can take over.
The point is not sending an automatic text. The point is preventing a high-intent customer from moving on while you're busy doing the work.
The customer should feel like your business noticed them, even when you couldn't physically answer the phone.
No new app for your customer. No complicated chatbot pitch. Just a better handoff from “someone tried to reach us” to “we know what they need and can act on it.”
You're driving, on a job, with a customer, or simply cannot answer.
The caller gets a clear response and can tell you what they actually need instead of immediately trying the next business.
Call back or continue the conversation knowing why they contacted you and where the opportunity stands.
First month included in setup. Month-to-month after that, with no long-term contract.
Leave the basics. We'll confirm your phone setup and run a realistic test lead before anything customer-facing is activated.
Keep the first decision simple: does missing valuable inbound calls cost you work?
Usually no. The goal is to keep your existing public number and connect Torq behind it; the exact setup depends on your phone provider.
No. Torq fits service businesses where phone enquiries are valuable and you cannot always respond immediately.
Yes. Torq is there to recover the opportunity, not lock you behind automation. You remain in control of the conversation.